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Archive

The customer moment they’ll never forget (even if they can’t explain why)

Junid Abdussalam

Junid Abdussalam

Updated Post : How to Handle Hard Conversations Like a Pro (Ignore my earlier post due to website error)

Junid Abdussalam

Junid Abdussalam

How to Handle Hard Conversations Like a Pro

Junid Abdussalam

Junid Abdussalam

Hard Conversations Made Easy: 3 Lines That Change Everything

Junid Abdussalam

Junid Abdussalam

Empathy in Customer Service: The Most Underrated Business Strategy

Junid Abdussalam

Junid Abdussalam

Empathy: The Service Skill That Costs Nothing and Wins Loyalty

3 Simple Ways to Show Empathy Today (And Boost Loyalty)

Junid Abdussalam

Junid Abdussalam